Frequently asked questions

Normally 24/48 working hours from dispatch; 48/72 hours for the islands and hard-to-reach areas. Orders paid by 1 pm are dispatched the same day.

6,90 €, free for orders from 59,00 €.

Yes. After ordering you can still activate your account in one click to follow your orders and earnings.

The tracking code appears on the order page and in My account → Orders as soon as the parcel leaves.

Card (free), PayPal (+3%), cash on delivery (+6,90 €) and bank transfer.

Yes: payments are handled by Stripe with encryption and 3D Secure. Card details do not pass through our servers.

Yes, from My account → Payments. You can remove it at any time.

You have 14 days from delivery to withdraw, provided the product is still sealed. For hygiene reasons, opened supplements and foods cannot be returned.

Write to us within 48 hours with a photo: we replace it or refund it at no cost.

Yes, we buy only from official manufacturers and distributors, with batch and expiry date tracked.

No. They should be used as part of a varied, balanced diet and a healthy lifestyle, without exceeding the doses stated on the label. If you are pregnant, breastfeeding or have a medical condition, consult your doctor.

Share your link: you earn 10% on purchases by the people you invite and 5% on those by the people they invite. Anyone who arrives through your link gets a 5% discount.

From 100,00 € of available earnings. Earnings become available 14 days after the order is paid.

No, never. There are no joining fees or compulsory purchases: you earn only on real sales.